Tour Preparation Checklist
Questions to ask, things to look for, and how to prepare your loved one for a visit to a prospective home.
2 pages · PDF
Resources
Tools, references, and guidance for families.
Choosing the right Assisted Living home is a meaningful decision. These resources are here to help you plan with clarity and confidence.
Family guides
Practical help at every step.
Reach out for any of the materials below — we are happy to email or print copies for you, your family, or your case manager.
Care Needs Worksheet
A simple worksheet to help families capture daily routines, preferences, and current support needs before an assessment.
3 pages · PDF
Understanding Minnesota Waivers
An overview of CADI, DD, and Elderly Waiver programs — eligibility, what they cover, and how to apply with your county.
2 pages · PDF
Working with a Case Manager
How case managers, families, and our care team collaborate to build a coordinated, person-centered plan.
2 pages · PDF
Resident rights
Our residents' rights — affirmed, every day.
Every resident at Serenity Oaks is entitled to a clear set of protections. We post these rights in the home, review them at admission, and revisit them whenever a service plan changes. A complete written copy is provided in our Resident Handbook.
- 01
To be treated with courtesy, respect, and recognition of personal dignity.
- 02
To privacy in personal care, medical treatment, communication, and visits.
- 03
To participate in care planning and to make informed choices about treatment.
- 04
To a written service plan that reflects current needs, preferences, and goals.
- 05
To accept or refuse services, including medication, after being informed of risks.
- 06
To voice concerns or grievances without fear of retaliation, and to receive a timely response.
- 07
To manage personal finances and to keep and use personal possessions when safe.
- 08
To receive visitors and communicate privately with family, friends, and advisors.
- 09
To advance written notice before any change in services, rates, or relocation.
- 10
To a safe, clean, and homelike environment with reasonable accommodations.
Licensed in Minnesota
Serenity Oaks operates as a licensed Assisted Living facility in the State of Minnesota. Our license, inspection history, and complaint records are publicly available through the Minnesota Department of Health.
Transparent service plans
Every resident receives a written assessment, a personalized service plan, a uniform disclosure of services and fees, and an Arbitration Agreement that is explained in plain language at admission.
Concerns & advocacy
Residents and families may raise concerns directly with our Director of Care, or contact the Minnesota Office of Ombudsman for Long-Term Care for free, independent advocacy and support.
Need a specific document or have a question?
Our admissions team is happy to send our service disclosure, sample care plan, or any of the resources above by email — usually within one business day.